We progress your order for shipping as soon as possible. Please note that after your order has been received, we can not change the delivery address. Control your address details in any case before placing your order!
The delivery to Germany will happen within 4 days* (*weekends and holidays excluded) after payment instructions by the customer. Deliveries to countries outside Germany are made within at least 7-15 days* (*weekend and public holidays excluded) after payment by the customer. Once your package has been shipped from our warehouse, we will send you your UPS tracking number to your mailbox. A shipping confirmation with a tracking link to track your order at any time online, will be sent by our logistics partner UPS. (Please check your spam folder as well!) Your tracking number is available on your account under "My Orders".


The dispatch of vouchers is free of charge.


order value up to Euro 100,- 5,00 €
over Euro 100,- free shipping.


Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal (incl. Azores and Madaira), Romania, San Marino, Slovakia, Slovenia, Spain (incl. Balearic Islands), Sweden.

order value up to Euro 100,- 8,00 €
over Euro 100,- free shipping.


Albania, Bosnia-Herzegovina, Iceland, Liechtenstein, Macedonia, Montenegro, Norway, Serbia, Switzerland.

16,- €


Aland Islands (Finland), Andorra, Armenia, Azerbaijan, Belarus, Campione d'Italia (Italy), Canary Islands (Spain), Cyprus (northern part), Faroe Islands (Denmark), Georgia, Kazakhstan, Kosovo, Livigno (Italy), Moldova, Mount Athos (Greece), Russian Federation, Saint Pierre and Miquelon (France), San Marino, Turkey, Ukraine, Vatican City.

25,- €

If you have any further questions about your delivery we are glad to help Monday to Friday from 9am to 5pm through 0049 (0)30 91748784. Or send us an email stating your order number to:

You can find more answers to your questions in our FAQs